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STAKEHOLDER FORA
 

CEER Customer Conference: Retail Energy Markets - A "New Deal" for Consumers

20 October 2015, Centre Albert Borschette, Rue Froissart 36, Brussels 

 
To watch the 2015 CEER Customer Conference online, please click here


  
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This event, our fourth annual customer conference, is part of our continued customer-focused activities within CEER. A main target audience is national consumer bodies.

This year’s Customer Conference will be centred around the European Commission’s recently published Retail Market Communication and our own (soon to be published) CEER paper on well-functioning retail energy markets

One breakout is dedicated to strengthening the relationship between regulators and consumer bodies. Another will facilitate efforts to improve the comparability of offers. Session 3 will focus on competition and the consumers while the fourth and final session addresses the important issue of innovation – an issue which is very much linked to our ongoing work on distribution system operators.




Final programmeFinal programme  

Presentations
Consumer Behaviour Lessons from the USAConsumer Behaviour Lessons from the USA   
Hank Courtright

What should a well-functioning retail energy market look like?What should a well-functioning retail energy market look like?   
Patricia de Suzzoni

How will distribution networks have to adapt to facilitate well-functioning retail energy markets?How will distribution networks have to adapt to facilitate well-functioning retail energy markets?   
Garrett Blaney

A well functioning retail marketA well functioning retail market   
Heidi Ranscombe

Delivering a new deal for energy consumersDelivering a new deal for energy consumers   
Jan Panek

Photos












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