Ref: C18-MRM-93-03, 17 December 2018
The main objective of this CEER report on retail energy markets is to provide further analysis on some of the most important aspects of retail markets, allowing a more in-depth and comprehensive understanding of their performance and evolution beyond that in the ACER-CEER Report.
Major topics covered include:
• Market Structure: Numbers of suppliers; entry/exit activity; market concentration;
• Customer Switching Activity: switching between suppliers and to different contracts in the same supplier; analysis of the types of offers available;
• Intervention in price setting and a look at price regulation in Europe as well as roadmaps for price deregulation in selected countries.
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Ref. C17-RMF-101-04, 5 June 2018
This report identifies emerging trends, technologies and business models in the energy sector, that may have a significant impact on the functioning of the retail market and assesses the potential need for regulation. To optimise the use of each of these technologies, Regulators and Members States may need to consider regulatory changes. CEER’s report explores such cases and identifies the need for further analysis in several cases.
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Ref. C18-CRM-123-06, 9 October 2018
This response paper gives CEER's views on enhancements of the proposed "Directive on Better Enforcement and Modernisation of EU Consumer Protection Rules", with a particular focus on bundled products, online marketplace requirements, payment with data and consumers' 14-day right of withdrawal period.

Ref. C17-SC-59-04, 9 February 2018
This paper provides a guide for National Regulatory Authorities (NRAs) on how to proceed in the coming years in their path toward achieving well-functioning retail energy markets. It outlines key steps, namely, using the 2017 CEER Handbook for National Energy Regulators to self-assess, using key metrics (via data collection). This is accompanied by workshops and tailor-made training sessions organised by CEER. This is to be followed by updates and continuing self-assessment and gap analysis. The formulation of recommendations based on this gap analysis and the implementation of these recommendations are the next key steps in making progress on these goals to 2025. Annexes to the document contain the initial self-assessment of 22 NRAs to 25 key metrics chosen by CEER.