Customers and Retail Markets Working Group (CRM WG)

Monitoring consumer protection and competitive retail markets will continue to be a major focus of CEER Customers and Retail Markets Working Group (CRM WG), with an emphasis on enabling consumers to engage more effectively in energy markets, specially taking into account the current high energy prices climate.

In particular, we will examine:

CRM WG has four work streams:
1. Innovation and Retail Markets Work Stream (IRM WS).
2. Consumer Empowerment Work Stream (CEM WS).
3. Monitoring Retail Markets Work Stream (MRM WS).
4. Retail Market Roadmap Work Stream (RMR WS).

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