CEER Customer Conference: Retail Energy Markets - A "New Deal" for Consumers
20 October 2015, Centre Albert Borschette, Rue Froissart 36, Brussels
This year’s Customer Conference was centred around the European Commission’s recently published Retail Market Communication and our own CEER paper on well-functioning retail energy markets
One breakout was dedicated to strengthening the relationship between regulators and consumer bodies. Another facilitated efforts to improve the comparability of offers. Session 3 focused on competition and the consumers while the fourth and final session addressed the important issue of innovation – an issue which is very much linked to our ongoing work on distribution system operators.