2005

ERGEG reports on Customer Issues - September 2005

ERGEG Customer Focus Group (CFG) issued three reports which summarise and analyse responses by ERGEG members to questionnaires on:

E05-CFG-02-07

E05-CFG-02-07
Transparency of Energy Prices, Bills and Contracts, 30 September 2005

E05-CFG-02-06

E05-CFG-02-06
Customer Switching Process, 30 September 2005

E05-CFG-02-05

E05-CFG-02-05
Customer Protection, 30 September 2005
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