National Regulatory Authorities (NRAs) have the duties to exercise monitoring activities at national and EU level to ensure competitive and well-functioning retail energy markets with empowered consumers. These duties include monitoring the level of transparency of retail prices, the level and effectiveness of market opening and competition, monitoring to ensure that EU energy consumer rights are effective and enforced.

NRA staff need expertise to carry out these monitoring activities at national level. While it is useful for NRA staff to understand the aims and features, methodologies and approaches in retail market monitoring from other countries, they also need to be updated on the new retail market design in Europe with the implementation of the Clean Energy Package, the European New Consumer Agenda and FIT55 to empower consumers in the green transition and the new challenges for regulators.

 

WHO SHOULD ATTEND?
 
This course is designed for experts from NRAs with previous experience in retail market monitoring in electricity and gas and consumer protection and empowerment. Experts from European Institutions such as ACER and the European Commission are also welcome to attend.
 
 
WHAT TO EXPECT
 
  • Review the legal framework and objectives of the Clean Energy Package, the European New Consumer Agenda and FIT55 to empower consumers in the green transition and the new challenges for regulators.
  • Exchange some good practices of retail market monitoring and monitoring of consumer protection and empowerment measures at the European and national level, covering national experiences from different countries.
  • Apply the practical tools to carry out the monitoring tasks of their retail markets and ensuring the implementation and compliance of the consumer protection and empowerment measures.
  • Discuss case studies on protection of vulnerable consumers as well as practical examples of protection of vulnerable consumers via setting supply prices and appointment of a supplier of last resort.
  • Shed light on approaches on how to use different indicators and metrics to self-assess the well-functioning retail market which can be used beyond the legal provisions.
  • Participate in interesting discussions and course work to apply learning from these issues.

COURSE STRUCTURE
 
Week 1 (14-21 February 2022)
  • Individual preparation to the course: Literature review, reading materials, preparation of exercises and course work
 
Week 2
  • Tuesday, 22 February 2022 - 13:00-16:30 CET: Online Class 1 on Understanding the Legal Framework and Monitoring in the Context of National and European Frameworks
  • Wednesday, 23 February 2022 - 13:00-16:30 CET: Online Class 2 on Monitoring in the Context of National and European Frameworks (cont.)
  • Thursday 24 February 2022 - 13:00-16:30 CET: Online Class 3 on Assessing the Markets Beyond Legal Provisions
     
TRAINERS
 
The seminar will count on an exclusive and balanced combination of trainers.

Course Director: Mr Deniz Erdem, BNetzA, Co-Chair CEER Monitoring Retail Markets Work Stream