Welcome to the Energy Consumers Section!

We've put together infographics and factsheets to present energy markets and consumer rights. Visit our map of Europe for links to your national energy points of contact.

WHAT IS ENERGY?

Learn about the how energy is delivered to our doorstep through an infographic and interactive visual games on electricity, gas and smart networks.
WHO DOES WHAT?

What is the EU doing on energy issues? What are regulators and who is involved in the energy market? This and more is presented using simple infographics and detailed factsheets.
CEER WORK AND VISION

What work does CEER do on consumer rights? Check out the 2030 Vision for Europe's energy consumers, which builds on the 2020 Vision and was released in October 2020.
YOUR ENERGY RIGHTS

Discover what measures and protections exist with an infographic and detailed factsheet. Also, use our map to find the contact details for more information in your country.