C11 - PC 63: Draft GGP on retail market design, with a focus on supplier switching and billing

2011/07/14-2011/09/14

Background

CEER draft GGP on retail market design, with a focus on supplier switching and billing

This public consultation on the Draft GGP on retail market design, with a focus on supplier switching and billing seeks stakeholders' views in order to further the discussion for the development of the final Guidelines of Good Practice on retail market design, with a focus on supplier switching and billing for both electricity and gas.

CEER proposed seventeen draft recommendations: one recommendation on retail market design; eight recommendations on switching; one recommendation on moving; and seven recommendations on billing.

Stakeholders are invited to participate in the public consultation via a dedicated online questionnaire in this section of the European energy regulators' website. Please note that only answers submitted via the on-line questionnaire will be taken into consideration. 

CEER invites all interested parties to provide comments to the consultation document - and in particular to the list of specific questions set out in the consultation document.

Any comments should be received by Wednesday, 14 September 2011 through the dedicated online questionnaire. Please note that the login request to fill in the questionnaire must be performed by Friday, 9 September 2011.

Following the public consultation period, CEER will publish all responses received from stakeholders that are not marked as confidential. Respondents requesting confidentiality should submit those confidential aspects of their response by marking them as "confidential" in the dedicated online questionnaire.

Any questions on the consultation document and the online consultation should in the first instance be directed to:

Ms Natalie McCoy
CEER Secretary General
Tel. + 32 (0) 2788 73 30
Email: natalie.mccoy@ceer.eu 

Consultation Documents

C11-RMF-31-05
Draft Guidelines of Good Practice on Retail market design, with a focus on supplier switching and billing
(Public consultation document)

C11-RMF-35-03
CEER Summary of national practices in retail market design, with a focus on billing and switching (as of 1 July 2011)

Public Responses

RESPONDENTS:

PC-00-AGENR-7: Energy Agency of the Republic of Slovenia
PC-00-AKWIE-S: Austrian Chamber of Labour (BAK)
PC-00-ANIGS-B: Anigas
PC-00-AULAE-A: Suomen Voima  (Finnish Power)
PC-00-BDEWG-B BDEW German Association of Energy and Water Industries
PC-00-BEUCB-C: BEUC
PC-00-BMASK-M: Consumer Policy Directorate (Austria)
PC-00-BNEDE-M: BNE - The Bundesverband Neuer Energieanbieter e.V. (Federal Association of New Energy Suppliers)
PC-00-CECUE-I: CECU
PC-00-CEDEC-U: CEDEC-The European Federation of Local Energy Companies
PC-00-CEZAS-U: CEZ Prodej s.r.o.
PC-00-CONSU-6: Consumer Focus
PC-00-CREOS-7: Creos Luxembourg
PC-00-DEIGR-4: Public Power Corporation S.A.
PC-00-EDFEN-T: EDF Energy
PC-00-EDFSA-D: EDF
PC-00-EDISO-9: Edison SpA
PC-00-ELAND-2: Ålands Elandelslag
PC-00-ELEXO-6: ELEXON
PC-00-ENDES-D: Endesa Ireland
PC-00-ENISP-T: Eni S.p.s
PC-00-ENNET-7: Energinet.dk
PC-00-EONAG-4: E.ON AG
PC-00-ERDFR-S: ERDF
PC-00-EUGAD-8: Eurogas Distirbution Committee
PC-00-EUREL-8: EURELECTRIC
PC-00-EURGS-O: EUROGAS (SUPPLY)
PC-00-FEDER-I: Federutility
PC-00-FINEN-2: Finnish Energy Industries
PC-00-FORTU-5: Fortum
PC-00-GALPG-P: Galp Gas Natural
PC-00-GASNA-F: Gas Natural Fenosa
PC-00-GEODE-X: GEODE
PC-00-GSWAE-C: Assocoiation of Gas and District Heating Companies
PC-00-IBERE-Y: IBERDROLA
PC-00-KRIMT-J: KRI Marketing and Trading SA
PC-00-KSNOE-I: Norwegian Association of Local and Regional Authorities (KS Bedrift  Energi) and Norwegian Regional Energy Association (DEFO)
PC-00-MEDEN-K: Ombudsman Service for Energy
PC-00-MEDIA-Y: Le médiateur national de l'énergie (French Energy Ombudsman )
PC-00-NATGS-Q: Naturgas Energia Comercializadora (EDP Group)
PC-00-OESTE-T: Association of Austrian Electricity Companies
PC-00-PGESA-8: PGE Polska Grupa Energetyczna S.A.
PC-00-PGNIG-Q: PGNiG SA
PC-00-RWEAG-U: RWE AG
PC-00-SORGE-Y: Sorgenia S.p.A.
PC-00-STADT-K: Stadtwerke München GmbH
PC-00-SVENS-2: Swedenergy
PC-00-SWHAN-Y: Stadtwerke Hannover AG, Germany
PC-00-VAASS-I: VaasaETT Oy
PC-00-VATAB-U: Vattenfall AB
PC-00-VATEP-Q: Vattenfall Saless Poland Sp. z o.o.
PC-00-VATTE-3: Vattenfall Distribution Poland SA
PC-00-VERBA-H: Verband kommunaler Unternehmen e.V.
PC-00-VERBU-D: VERBUND AG
PC-00-VOKKS-4: VOKKS Nett AS (Norway)
PC-00-VZBVV-I: vzbv - Verbraucherzentrale Bundesverband (The Federation of German Consumer Organisations)
PC-00-WIELK-T : Wielkopolska Spółka Gazownictwa Sp. z o.o.
PC-00-YONKO-I: Jönköping Energi Nät AB

RESPONDENTS:

PC-00-AGENR-7: Energy Agency of the Republic of Slovenia
PC-00-AKWIE-S: Austrian Chamber of Labour (BAK)
PC-00-ANIGS-B: Anigas
PC-00-AULAE-A: Suomen Voima  (Finnish Power)
PC-00-BDEWG-B: BDEW German Association of Energy and Water Industries
PC-00-BEUCB-C: BEUC
PC-00-BMASK-M: Consumer Policy Directorate (Austria)
PC-00-BNEDE-M: BNE - The Bundesverband Neuer Energieanbieter e.V. (Federal Association of New Energy Suppliers)
PC-00-CECUE-I: CECU
PC-00-CEDEC-U: CEDEC-The European Federation of Local Energy Companies
PC-00-CEZAS-U: CEZ Prodej s.r.o.
PC-00-CONSU-6: Consumer Focus
PC-00-CREOS-7: Creos Luxembourg
PC-00-DEIGR-4: Public Power Corporation S.A.
PC-00-EDFEN-T: EDF Energy
PC-00-EDFSA-D: EDF
PC-00-EDISO-9: Edison SpA
PC-00-ELAND-2: Ålands Elandelslag
PC-00-ELEXO-6: ELEXON
PC-00-ENDES-D: Endesa Ireland
PC-00-ENISP-T: Eni S.p.s
PC-00-ENNET-7: Energinet.dk
PC-00-EONAG-4: E.ON AG
PC-00-ERDFR-S: ERDF
PC-00-EUGAD-8: Eurogas Distirbution Committee
PC-00-EUREL-8: EURELECTRIC
PC-00-EURGS-O: EUROGAS (SUPPLY)
PC-00-FEDER-I: Federutility
PC-00-FINEN-2: Finnish Energy Industries
PC-00-FORTU-5: Fortum
PC-00-GALPG-P: Galp Gas Natural
PC-00-GASNA-F: Gas Natural Fenosa
PC-00-GEODE-X: GEODE
PC-00-GSWAE-C: Assocoiation of Gas and District Heating Companies
PC-00-IBERE-Y: IBERDROLA
PC-00-KRIMT-J: KRI Marketing and Trading SA
PC-00-KSNOE-I: Norwegian Association of Local and Regional Authorities (KS Bedrift  Energi) and Norwegian Regional Energy Association               (DEFO)
PC-00-MEDEN-K: Ombudsman Service for Energy
PC-00-MEDIA-Y: Le médiateur national de l'énergie (French Energy Ombudsman )
PC-00-NATGS-Q: Naturgas Energia Comercializadora (EDP Group)
PC-00-OESTE-T: Association of Austrian Electricity Companies
PC-00-PGESA-8: PGE Polska Grupa Energetyczna S.A.
PC-00-PGNIG-Q: PGNiG SA
PC-00-RWEAG-U: RWE AG
PC-00-SORGE-Y: Sorgenia S.p.A.
PC-00-STADT-K: Stadtwerke München GmbH
PC-00-SVENS-2: Swedenergy
PC-00-SWHAN-Y: Stadtwerke Hannover AG, Germany
PC-00-VAASS-I: VaasaETT Oy
PC-00-VATAB-U: Vattenfall AB
PC-00-VATEP-Q: Vattenfall Saless Poland Sp. z o.o.
PC-00-VATTE-3: Vattenfall Distribution Poland SA
PC-00-VERBA-H: Verband kommunaler Unternehmen e.V.
PC-00-VERBU-D: VERBUND AG
PC-00-VOKKS-4: VOKKS Nett AS (Norway)
PC-00-VZBVV-I: vzbv - Verbraucherzentrale Bundesverband (The Federation of German Consumer Organisations)
PC-00-WIELK-T: Wielkopolska Spółka Gazownictwa Sp. z o.o.
PC-00-YONKO-I: Jönköping Energi Nät AB

Public hearing

CEER organised a hearing with the stakeholders who participated in the public consultation, with a view to discussing the particular concerns/issues raised in their responses to the consultation. Therefore the participation to this hearing was by invitation only.

The hearing was held on 6 October 2011.

 

Agenda

List of participants

CEER presentation: Objectives of the hearing

CEER presentation: Retail market model design

CEER presentation: Overview of responses

CEER presentation: Overview of responses - Switching

CEER presentation: Overview of responses - Billing

ACER presentation

BEUC presentation

EC - DG SANCO presentation

EDF presentation

CEDEC presentation

Eurogas presentation

Eurelectric presentation

GEODE presentation

KS Bedrift Energi presentation