Reports
Customers
Status Review of the Implementation of the GGP on Complaint Handling, Reporting and Classification as of 1 January 2011
This Status Review is a follow-up to the ERGEG Guidelines of Good Practice on Complaint Handling, Reporting and Classification (E10-CEM-33-05) and seeks to establish whether the recommendations that w...
Gas
Amendment of the Guidelines of Good Practice for Third Party Access (TPA) for Gas Storage System Operators (GGPSSO): Guidelines for CAM and CMP
This CEER document presents an Amendment of the Guidelines of Good Practice for Third Party Access (TPA) for Storage System Operators (GGPSSO) in gas, regarding the provisions on capacity allocation (...
Electricity
CEER status review of regulatory approaches to smart electricity grids
This document seeks to follow-up the discussion initiated by European Energy Regulators with the ERGEG public consultation on the "position paper on smart grids" in 2010. It examines the scope and def...
Customers
ADR practices: case studies. Update to Annex 2 of GGP on Customer Complaint Handling, Reporting and Classification
CEER document on country cases regarding Alternative Dispute Resolution (ADR) in the energy sector.
This report is an Update to Annex 2 of ERGEG GGP on Customer Complaint Handling, Reporting and Clas...
Cross Sectoral
Final Report on a Pilot Project for an Energy Trade Data Reporting Scheme
The project was carried out over a period of six months from July 2010 to January 2011. The work was completed in May 2011 by producing final report. The pilot project sets out to achieve a series of...
Electricity
CEER Report on Renewable Energy Support in Europe
This report explores the renewable electricity support schemes currently in place in Member States across Europe. This is considered timely given the timing of implementation of Directives 2009/28/EC...
Gas
Final ERGEG study on congestion management procedures & anti-hoarding mechanisms in the European LNG terminals
This ERGEG study focuses on the current CMPs and anti-hoarding mechanisms in Europe, with a special focus on the need for harmonisation and transparency at the EU level....
Gas
Evaluation of comments to Call for Evidence on CEER Vision Paper for a conceptual model for the European gas market
European regulators committed to produce, by the end of 2011, a vision paper on the gas target model. A Call for Evidence on the conceptual model for European gas market was launched on 5 November 201...
Customers
GGP on Regulatory Aspects of Smart Metering for Electricity and Gas
The Draft GGP on Regulatory Aspects of Smart Metering for Electricity and Gas were issued for public consultation in summer 2010. To view the consultation documents, please click here...
Gas
Amendment of the Guidelines of Good Practice for Gas Storage System Operators (GGPSSO)
In this document, ERGEG presents the final proposals that will be incorporated in the GGPSSO. ERGEG aims with these guidelines for capacity allocation mechanisms (CAM) and congestion management proced...
Gas
Monitoring Report 2010 on CAM and CMP on selected gas interconnection points
This report sums up and analyses the outcome of a monitoring exercise carried out by ERGEG in early summer 2010 on capacity allocation mechanisms and congestion management procedures at selected gas i...
Gas
Monitoring Report 2010 on the compliance with the Guidelines of Good Practice of Open Season procedures
This report shows the results of the survey, presents the main views of the regulators, operators and stakeholders from OS practical experiences and the most relevant conclusions that can be drawn fro...
Gas
Summary and evaluation of comments received on EWI study
This document serves as a summary of stakeholders’ written comments on the EWI study and ERGEG’s view on the feedback received....
Electricity
Study on estimation of costs due to electricity interruptions and voltage disturbances
Study on estimation of costs due to electricity interruptions and voltage disturbances
Report by SINTEF Energi AS. This consultancy report deals with cost estimation studies on electricity interrupti...
Electricity
CEER Guidelines of Good Practice on Estimation of Costs due to Electricity Interruptions and Voltage Disturbances
These recommendations to national energy regulatory authorities can be applied for cost-estimation studies on customer and society costs due to electricity interruptions and voltage...
Electricity
Electricity Regulation (EC) 1228/2003 – Compliance Monitoring, 3rd Report 2010
This document presents ERGEG's monitoring of compliance across the EU with Electricity Regulation (EC) No. 1228/2003 and the annexed Congestion Management Guidelines (CM Guidelines). The data collecte...
Electricity
ERGEG Opinion on the ENTSO-E Pilot Community-wide Ten-year Electricity Network Development Plan
This ERGEG opinion provides views on ENTSO-E's pilot Community-wide Ten-year Electricity Network Development Plan (TYNDP). It is based on the requirements defined by ERGEG in its June 2010 Advice on t...
Gas
ERGEG study on congestion management procedures & antihoarding mechanisms in the European LNG terminals
The objective of this study is to put forward a comprehensive overview of the congestion management procedures in European LNG importing countries, taking into account the various constraints which in...
Cross Sectoral
Status Review on the ERGEG Regional Initiatives 2010
The ERGEG Regional Initiatives Status Review (2010) outlines both the progress in the different electricity and gas regions during the past year as well as coherence and convergence across regions. It...
Gas
Evaluation of ENTSOG’s European Ten Year Network Development Plan 2010-2019
This document evaluates the European Ten Year Network Development Plan 2010-2019 published by ENTSOG in December 2009.The purpose of this ERGEG document is to elaborate an analysis of the first TYNDP...